Thank you for choosing my business! My goal is to provide every client with a comfortable, professional, and enjoyable experience. Please take a moment to review the following policies before booking your appointment.

Booking & Deposits

A deposit will be required to secure your appointment. Your appointment is not considered confirmed until the required deposit has been received.

Deposits are applied toward your service total and are non-refundable, depending on the circumstances.

Cancellations & Rescheduling

Please provide at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Cancellations or rescheduling requests made with less than 48 hours’ notice will result in the loss of your deposit and/or a cancellation fee.

Repeated cancellations may result into a band from booking!

No-Shows

Clients who do not show up for their scheduled appointment without contacting me will be charged a no-show fee which means a required payment of the full service amount.

Repeated no shows will result into a band from booking!

Late Arrivals

A 10-minute grace period is allowed. Arrivals more than 10 minutes late will require the appointment to be rescheduled.

If the appointment must be rescheduled because of a late arrival, you will be charged the deposit and will have to reschedule accordingly.

Guests

Please no extra guest or kids unless you're receiving a service form me, and only 1 person will be allowed in my services room at a time. This helps maintain a clean, comfortable, and professional environment for everyone.

Payments

Payment is due at the time of service. I accept [Cash / Card / Zelle / Cash App / Other].

Please make sure your preferred payment method is available at the time of your appointment.

Refunds

Services are non-refundable once completed. If you have a concern about your service, please contact me within [24–48 hours] so we can discuss the situation and determine the best way to address your concerns.

Retail products are subject to the individual product return policy.

Health & Safety

For the safety of both the client and the esthetician, please disclose any allergies, sensitivities, medications, skin conditions, recent procedures, or other information that may affect your service.

Please do not book an appointment if you are experiencing a contagious illness, active skin infection, open wounds, or other conditions that may make the service unsafe.

I reserve the right to refuse or modify a service if I believe it may be unsafe or unsuitable for the client’s current condition.

Waxing Policies

Please inform me of any medications, products, or recent treatments that may affect your skin before receiving a waxing service.

Clients should follow all pre- and post-wax care instructions provided to help minimize irritation and achieve the best possible results.

Eyelash & Brow Services

Please arrive with clean lashes and/or brows when possible. Avoid wearing heavy eye makeup or oily products before lash services.

For brow tinting, lash services, or other treatments involving products near the eyes, a consultation or patch test may be required when appropriate.

Results

Results may vary from client to client depending on skin type, hair growth, lifestyle, aftercare, and other individual factors. While I will always do my best to provide the desired result, specific results cannot be guaranteed.

Minors

Clients under the age of 18 may require parent or legal guardian consent before receiving certain services. Please contact me before booking an appointment for a minor.

Client Conduct

I am committed to providing a respectful and professional environment. Disrespectful, threatening, inappropriate, or abusive behavior will not be tolerated.

I reserve the right to refuse service or end an appointment if a client’s behavior makes the environment unsafe or uncomfortable.

Privacy

Client information, photos, and personal information will be kept private and used only for business and service-related purposes unless permission has been provided for photos or other content to be shared.

Policy Agreement

By booking an appointment, you acknowledge that you have read, understood, and agreed to these policies.

Thank you for respecting my time, my business, and other clients. I truly appreciate your support and look forward to taking care of you! ♡